We made Piñata as simple and easy to use as possible! That said, we know we can always improve. That’s why we need your insights so we can create the best possible experience!
Piñata is a renter’s membership program that allows you to easily pay rent, get rewards and boost your credit for paying rent on time. All you do is sign-up and start using the platform providing feedback about your experience at each step of the process.
There are two ways to pay through the platform:
If you’re paying by check, you’ll just need your routing and account number. The check is processed by our secure partner, Checkeeper. Checkeeper is HIPAA, PCI and SOC II compliant, and ensures bank-level security and 256-bit encryption. For the record, the check comes directly from your bank account.
If you’re paying by ACH, then we need to connect with your landlord if they aren’t already part of the Piñata platform. Rest assured, we are security obsessed and have partnered with Dwolla, a trusted PCI compliant payment processor. (Check out how seriously they take your data security.)
Here’s the deal: the first time you pay rent you get $50 rewards, and $20 each month after. This can be immediately redeemed for local faves or national powerhouses like Amazon or Uber. There are many other ways to earn rewards like being the first to spot a bug or referring a friend. For example, if you get your landlord to sign up we would compensate you $250. That’s some legit cash.
Oh by the way, each time you pay rent you can start boosting your credit score! Currently Piñata is working with national credit bureaus like Experian so when you pay rent on-time, you contribute to your credit future. (FYI: If you don’t pay rent on time nothing bad happens!)
First, contact us to receive a special access code. From there, you will:
1. Sign up
2. Enter your account info
3. Pay rent
4. Get immediate rewards to redeem from our pilot brands
5. Your on-time rent payment is recorded for upcoming credit score boosts
6. Contact us any time if you have questions, and to give us feedback!