Our pilot program is not only free, we pay you for your feedback so we can make Piñata as awesome as possible. Eventually, we will create a free and premium version of the platform. But for the next 6 months, we pay you.
If you don’t pay rent on-time, then all late fees will be decided by your landlord. Piñata itself won't charge you anything or report late payments to a credit bureau.
Nope. You can pay via check on our platform. Your landlord will then receive YOUR check about four days later with not a hint of Piñata branding.
Absolutely not! Piñata doesn’t hold any money. Here’s how it works: If you pay by check, the money will be withdrawn only when your landlord deposits the check. If you pay by ACH, our trusted partner Dwolla will process the payment and transfer the money from your account to the landlord’s account. Simple as that!
Security is mission critical! To start, all your information is encrypted and only our partner, Dwolla, will access your account information. Dwolla maintains compliance with the SOC 2 framework, so you can be sure they’re taking the necessary steps to protect your data. That’s industry speak for the highest possible security protocols.
Checks and ACH payments typically takes 2-5 days to reach your landlord. Checks are processed and shipped out the next business day via USPS First Class. ACH Payments are processed and cleared within 2-5 days.
During our invite only pilot, not only are we rewarding you but, we are waiving any transaction fee in exchange for your feedback. Our goal is simple: To take your feedback and make Piñata the best it can be. After the pilot, we will generate revenue from processing fees and tiered memberships.
Don’t worry! We don’t report late payments to credit bureaus, so if you fall behind it won’t negatively impact your credit score.
First, as long as there’s a record in the system that your rent was paid on-time, then we guarantee you don’t get any later fees. If you do, then Piñata will pick up the tab. Second, in the aforementioned scenario, you would still get your rewards for an on-time payment.
We are constantly upping the ante on the mix of rewards. Suffice it to say, you will always find a blend of local faves as well as recognized brands e.g. Amazon, Uber, Starbucks.
How about immediately? Pay rent for the first time, and you receive $50 that can be redeemed essentially in real time.
If your landlord doesn’t want to join our platform, you can still pay by check with Piñata. The check will not have any Piñata messaging on it. It comes directly from you.
Piñata was founded by renters, for renters, who want to see positive change for both landlords and tenants.
Email us at email@example.com or call us at (855) 736-8739